Above the Clouds, LLC

Effective Date: February 24, 2026

Above the Clouds, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.abovetheclouds.co, use our services, or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

Name and email address (e.g., when signing up for a newsletter or free resource)

Billing information, including name, address, and payment details (processed securely through third-party payment processors)

Phone number and mailing address, if provided

Information submitted through contact forms, intake forms, or coaching questionnaires

Communications you send to us via email or social media

b) Information Collected Automatically

IP address and approximate geographic location
Browser type, operating system, and device information
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies (see Section 6)

c) Information from Third Parties

Information from social media platforms if you connect or interact with us through those platforms
Analytics data from third-party providers such as Google Analytics
Information from payment processors to confirm and process transactions

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our website, services, and products
To process transactions and send related information, including purchase confirmations and invoices
To deliver coaching services, programs, and digital content you have purchased or enrolled in
To send you marketing and promotional communications (with your consent, where required)
To respond to your inquiries, comments, and requests
To send administrative information such as updates to our Terms, Privacy Policy, or service changes
To personalize your experience on our website and in our programs
To analyze usage trends and improve the effectiveness of our content and marketing
To detect, investigate, and prevent fraudulent transactions and other illegal activities
To comply with applicable legal obligations

3. Legal Basis for Processing (Where Applicable)

If you are located in a jurisdiction that requires a legal basis for processing personal data (such as under the GDPR or California privacy laws), we process your personal information on the following bases:

Performance of a contract: to fulfill our obligations when you purchase services or products
Legitimate interests: to improve our services, prevent fraud, and communicate with you
Consent: for marketing communications and cookies, where required by law
Legal obligation: to comply with applicable laws and regulations

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

Service Providers:

We may share your information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services, including payment processors (e.g., Stripe, PayPal), email marketing platforms (e.g., Mailchimp, ConvertKit), website hosting and analytics providers, video and course hosting platforms, and customer relationship management tools. These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Business Transfers:

If Above the Clouds, LLC is involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements:

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or where we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and web beacons) to enhance your experience on our website. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies: Necessary for the website to function properly (e.g., session management)
Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
Preference Cookies: Remember your settings and preferences for a better experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies solely to information collected by Above the Clouds, LLC.

8. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, secure access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security and encourage you to use caution when sharing sensitive information online.

9. Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to certain exceptions
Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly
Data Portability: Request that we provide your data in a structured, machine-readable format
Restriction: Request that we restrict the processing of your information in certain circumstances
Objection: Object to our processing of your information where we rely on legitimate interests

To exercise any of these rights, please contact us at info@abovetheclouds.co. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information. To submit a verifiable consumer request, please contact us at info@abovetheclouds.co.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately at info@abovetheclouds.co.

12. International Users

Our website is operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to the transfer of your information to the United States.

13. Email Communications and Marketing

If you subscribe to our mailing list or purchase a product or service, you may receive periodic emails from us containing newsletters, program updates, promotional offers, and other content related to our business. You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in every email or by emailing us at info@abovetheclouds.co. Please note that even if you opt out of marketing emails, you may still receive transactional emails related to your purchases or account.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by updating the "Effective Date" at the top of this page and, where appropriate, by sending an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Above the Clouds, LLC

Email: info@abovetheclouds.co

Website: www.abovetheclouds.co

Mailing Address: 814 N 4th St, Cottonwood, AZ 86326