TERMS AND CONDITIONS
Above the Clouds, LLC
Effective Date: February 24, 2026
1. Acceptance of Terms
By accessing or using the website, services, programs, or products offered by Above the Clouds, LLC ("Company," "we," "us," or "our"), you ("Client," "User," or "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, please do not access or use our services.
2. Description of Services
Above the Clouds, LLC provides coaching, consulting, educational content, programs, and related services focused on entrepreneurial burnout prevention and energy profile alignment, including but not limited to the THRIVE Method framework and associated content (collectively, the "Services"). Our Services are provided for informational and educational purposes only and are not a substitute for professional medical, psychological, legal, or financial advice.
3. Eligibility
By using our Services, you represent and warrant that:
You are at least 18 years of age;
You have the legal capacity to enter into a binding agreement;
You are not prohibited from receiving our Services under applicable law; and
All information you provide to us is accurate, current, and complete.
4. Intellectual Property
All content on our website and within our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, the THRIVE Method framework, course materials, worksheets, and all other materials (collectively, "Content"), is the exclusive property of Above the Clouds, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Content solely for your personal, non-commercial use. You may not:
Reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Content without our prior written consent;
Use our Content for any commercial purpose or for any public display;
Remove or alter any copyright, trademark, or other proprietary notices; or
Use any data mining, robots, or similar data gathering or extraction methods.
5. User Conduct
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
Violate any applicable federal, state, local, or international law or regulation;
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services;
Transmit any material that is defamatory, offensive, or otherwise objectionable;
Attempt to gain unauthorized access to any portion of our Services or systems;
Impersonate any person or entity or misrepresent your affiliation with any person or entity; or
Collect or harvest personally identifiable information from our Services without permission.
6. Payment Terms
Certain Services may require payment of fees. All fees are stated in U.S. dollars. By providing payment information, you represent that you are authorized to use the designated payment method. You agree to pay all fees and charges incurred in connection with your use of paid Services at the rates in effect when the charges are incurred. All sales are final unless otherwise stated in our Refund Policy.
We reserve the right to modify our pricing at any time. Any changes to pricing will not affect Services already purchased and paid for in full.
7. Refund Policy
Due to the digital and intangible nature of our Services and Content, all sales are generally final and non-refundable. However, we may, in our sole discretion, offer refunds on a case-by-case basis. Any refund requests must be submitted in writing to our contact email within the timeframe specified at the time of purchase. We reserve the right to deny refund requests that do not meet our stated criteria.
8. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ABOVE THE CLOUDS, LLC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
You acknowledge that the results and outcomes you experience from our coaching, programs, or content may vary significantly from those of others. We make no guarantees regarding specific business outcomes, income, or personal results.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ABOVE THE CLOUDS, LLC, ITS OWNERS, MEMBERS, EMPLOYEES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU TO ABOVE THE CLOUDS, LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Above the Clouds, LLC and its members, managers, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) your violation of any applicable law or regulation.
11. Third-Party Links and Content
Our Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites. You acknowledge that we have no control over third-party websites and are not responsible or liable for any damages or losses caused or alleged to be caused by your use of or reliance on any such third-party content, goods, or services.
12. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
13. No Professional Advice
The information and Services provided by Above the Clouds, LLC are for educational and informational purposes only. Nothing contained in our Services constitutes professional medical, psychological, legal, financial, or other professional advice. You should consult qualified professionals before making any decisions based on information you obtain from our Services. Your use of information provided through our Services is solely at your own risk.
14. Testimonials and Results Disclosure
Any testimonials, case studies, or results featured on our website or in our marketing materials are individual experiences and are not guarantees of similar outcomes. Results may vary based on individual effort, background, experience, and market factors. We do not claim that any results depicted are typical or average.
15. Modifications to Terms and Services
We reserve the right to modify these Terms at any time in our sole discretion. We will provide notice of material changes by updating the "Effective Date" at the top of this page and/or by sending an email to registered users. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We also reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice or liability.
16. Termination
We reserve the right to terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware and the United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, the parties agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association before pursuing any other legal remedy.
18. Class Action Waiver
YOU AND ABOVE THE CLOUDS, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative action.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Above the Clouds, LLC regarding your use of the Services and supersede all prior and contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
20. Severability and Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will otherwise remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
21. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Above the Clouds, LLC
Email: info@abovetheclouds.co
Website: www.abovetheclouds.co
Mailing Address: 814 N 4th St, Cottonwood, AZ 86326